Your entire IT department, handled.
Help desk, laptops, email, phones, the office network and the security controls your insurer keeps asking about — run by one provider, for Austin and Central Texas businesses too small for an IT team and too exposed to go without one.
What that actually means
- One number for laptops, email, phones and the network
- New hires set up before their first morning
- Every device encrypted, patched and accounted for
- Backups that have actually been restored from
- Month to month — we keep you by being worth keeping
One provider for everything with a plug or a password
You should not be managing four vendors and refereeing between them when something breaks. Every service below is run by the same team, on the same documentation, under one invoice.
Help desk & IT support
Someone answers when your laptop dies at 8am.
Learn more →Device management & laptop deployment
Laptops arrive configured, encrypted and ready to work.
Learn more →Employee onboarding & offboarding
Day one works. Last day closes every door.
Learn more →Email & Microsoft 365 management
Mail that arrives, and does not get you phished.
Learn more →VoIP & business phone
A phone system that follows your team anywhere.
Learn more →Office network management
Wi-Fi that works in the back office too.
Learn more →Cybersecurity & compliance
Pass the insurance questionnaire honestly.
Learn more →Backup & disaster recovery
Backups that have actually been restored.
Learn more →AI & workflow automation
Stop paying people to retype the same data.
Learn more →Fractional CTO & vCIO
Senior technology judgement, a few days a month.
Learn more →We know what your software is called
Generic IT support gets industry-specific systems wrong, and those are exactly the systems your business runs on. These are the four we work in most.
Dental & medical practices
HIPAA-aware IT for practices that cannot afford downtime.
How we help →Law firms
Confidentiality, uptime and an insurer you can answer.
How we help →Accounting & CPA firms
A WISP that exists, and survives busy season.
How we help →Contractors & field services
The office, the yard and the trucks, all connected.
How we help →Assessment first, always
We will not quote you a managed service off a phone call. Here is the sequence, and the first step costs you nothing.
Assessment
We spend a couple of hours in your business, look at what you have, and write down what is working, what is exposed and what it would cost to fix. You keep that document whether or not you hire us.
Stabilise
The first 30 days are unglamorous: MFA on, encryption on, backups verified, patching running, licences cleaned up, the asset register built. This is where most of the risk disappears.
Run
Day-to-day support, monitoring and maintenance, with a named person who knows your environment. You stop thinking about it.
Improve
Quarterly, we sit down with what happened, what it cost and what we recommend next — a roadmap and a budget rather than a surprise.
What makes us different from the last provider
You get the person who runs the company
Not a tier-one queue and an account manager. At your size that is the single biggest difference between IT that works and IT that gets escalated.
No vendor commissions
We do not take margin from the hardware and software we recommend. When we tell you not to buy something, that advice is worth something.
Month to month
No three-year agreement. If we are not earning the fee you should be able to leave, and your documentation and admin credentials go with you.
Built for compliance conversations
Cyber-insurance questionnaires, HIPAA, WISP, client security reviews. We keep the evidence current so those are a morning's work rather than a fire drill.
Common questions
What size business do you work with?
Do you require a long contract?
We already have an IT person. Can you work alongside them?
How fast can you take us on?
What does AIMSP stand for?
Find out what you're actually running
A 15-minute call, then a two-hour on-site assessment and a written picture of your environment. The findings are yours to keep whether or not you hire us.